1. Processing Time
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time
We offer fast nationwide delivery within 3–5 business days across Pakistan. Delivery times may vary slightly depending on your location or courier schedule.

3. Delays & Issues
While we always strive to deliver on time, unexpected delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or remote area deliveries. In such cases, our team will keep you updated promptly.

4. Damaged or Missing Items
If you receive a damaged or incomplete order, please contact our customer support within 24 hours of delivery. Kindly provide your order details and photos of the package for quick assistance.

5. Contact Us
For any shipping or order-related queries, please reach out to us:
📞 +92 300 2327557 / +92 300 9017557
📧 kapraybybaug@gmail.com
💖 Kapray by Bau G